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Introduction to supporting volunteers: Support and Celebrate (Part 2 of the volunteer journey)

20th May 2021 @ 10:00 am 1:00 pm

Please note that this course will be delivered on line via Zoom.

A practical introductory course equipping you for your journey to becoming an outstanding volunteer manager and an inspiring volunteer leader.

Course content

This course has been developed to give participants the confidence and preparation for involving volunteers, attracting the right volunteers and getting them started. During the course, participants will be challenged to think beyond what’s needed for the traditional volunteer, gaining an understanding of today’s volunteers and what their organisation needs to have in place to give them a great experience.

Participants will explore “What is volunteer management?”, learn why the public bother volunteering, as well as how to promote volunteering as a positive experience and measure impact. Participants will spend time devising a clear action plan for their organisation and volunteers.

We promote the concept of the Volunteer Journey – Plan, Include, Support and Celebrate and cover this in the 2 courses Plan and Include (Part 1) and Support and Celebrate (Part 2). We recommend booking both to get the full benefit of understanding the Journey of managing volunteers.

In addition we offer courses on Innovative Approaches to Volunteering, Volunteers and the Law and Dealing with Challenging Volunteer Situations.  These sessions will deepen your knowledge around volunteer management and creating a better experience for you, your volunteers and beneficiaries

Questions you will be able to answer

  • How do I prepare to involve volunteers and attract the right kind of volunteers?
  • How do I turn a potential volunteer’s interest into action and get volunteers started in my organisation?
  • What are the right ways to support volunteers including the right policies and procedures for my organisation?

What others say…

“Very informative and useful with sharing ideas and best practice around the table.” – 2019

“The course was concise, relevant to the topic, engaging and well delivered.” – 2019

“A very informative course in a relaxed atmosphere.” – 2019

Meet the trainer

I am one of Community Action Suffolk’s Volunteering Services Officers and have over 20 years working within the voluntary and community sector. I have a bredth of experience ranging from tutoring on E2E programmes, Project Managment on ESF projects and facililtating grass roots, community-led Big Local projects.

I have a deep passion for assisting communities to grow and evolve and believe training and up-skilling are crucial routes to development.
Faye Smith

£10 VCSE groups, £38 town/parish councils, £50 all others