Safeguarding

Safeguarding is everybody’s responsibility. If you are working with children, young people and/or adults at risk of abuse Community Action Suffolk can support you to develop an appropriate understanding of the risks to their safety and how to manage these.

Please use the resources and information on this page to support your work with children and adults appropriately and to ensure your group/organization provides a safe service based on proven, effective safeguarding policies and procedures.

Community Action Suffolk has wide ranging knowledge and experience of delivering safeguarding training and providing policy and procedural guidance. These are in accordance with the Suffolk Safeguarding Children Board and Suffolk Adult Safeguarding Board recommendations to support groups working with children and young people and vulnerable adults.

Contact

CAS Safeguarding Support Team, if you are a VCSE organisation in Suffolk and need some support managing or embedding safeguarding in your organisation
safeguarding@communityactionsuffolk.org.uk

Are you concerned about a child or an adult?

Follow the safeguarding guidance from the Suffolk Safeguarding Children Board and, if appropriate, telephone and refer:

If the child or adult is in immediate danger please call 999.

If you are concerned about a child or adult and are unable to use the reporting Portal, you can call Customer First on 0808 800 4005.

Professionals reporting safeguarding concerns about a child/adult

If you would like to discuss whether or not a referral is required, please call the Professional Consultation Line on 03456 061 499 to speak with a MASH social worker.

Please note: From Monday 12 November 2018 the Multi-Agency Referral Form (MARF) must be completed and submitted using the new secure Suffolk Children and Young People’s or Adults Portal as appropriate:

Access the Secure Suffolk Children and Young People’s Portal

Access the secure Adult Care Portal

The Children and Young People’s Portal  and the Adult  Care Portal are an easy to use, secure space where you can complete and send forms directly to the right children’s/ adult’s services team.

The first time you complete a form you will be asked to create a new portal account. It’s quick and easy to register for an account. To make sure the information you send to us is secure, you will need to log into this account every time you access the portal.

There are user guides and video guidance available if you need help using the portal.

Members of the Public reporting safeguarding concerns about a child /adult

Please note: From Monday 12 November 2018, if you have a concern about a child or a young person, you will need to complete and submit a Multi-Agency Referral Form (MARF) using the new secure Suffolk Children and Young People’s Portal:

Access the Secure Suffolk Children and Young People’s Portal

Access the secure Adult Care Portal

There are user guides and video guidance available if you need help using the portal.

The Children and Young People’s Portal and the Adult Care Portal are an easy to use, secure space where you can complete and send forms directly to the right children’s services team.

The first time you complete a form you will be asked to create a new portal account. It’s quick and easy to register for an account. To make sure the information you send to us is secure, you will need to log into this account every time you access the portal.

There are user guides and video guidance available if you need help using the portal.

If you do not wish to set up an account when sending your referral, please use the form to be found at the link below:

Refer without setting up an account

Training

We offer a variety of training courses on safeguarding:

  • Introduction to safeguarding children and young people (Group 1-2)
  • Introduction to safeguarding vulnerable people / groups
  • Signs of Safety for Schools and Partner Organisations (Suffolk County Council)

View our all our upcoming training courses here.

Online resources

Multi Agency Safeguarding Hub (MASH) – Professionals helpline

Please note: The advice line does not replace an individual organisations safeguarding processes, these should be followed first. If following consultation more information comes to light or the situation changes, a professional can seek further clarity by calling the consultation line again.

Alternatively, if they feel that the response that have received does not meet the needs of the child/family or leaves a child at risk of harm, they can still make a referral in the usual way or escalate their concerns through their organisations safeguarding process.

The consultation line number is 03456 061499 and is open at the following times:
Monday to Thursday: 9am to 5pm
Friday: 9am to 4:25pm

For more information on the MASH visit www.suffolk.gov.uk/MASH

Allegations Management reporting and support

Contact details for Suffolk County Council LADO’s
Tel: 0300 123 2044
Email: lado@suffolk.gov.uk