- Price:
- (per person) VCSFE groups & Town / Parish councils: £112.00
- All Others (Per person): £150.00
Community Action Suffolk, Brightspace, 160 Hadleigh Road, Ipswich, Suffolk, IP2 0HH
Become a confident, competent volunteer leader with a full toolkit for safe, legal, inclusive and effective volunteer management.
This course is aimed to help:
• New volunteer managers
• Those who, as part of their role, look after volunteers
• Organisations wanting internal consistency (we can also offer this in-house) if more appropriate to your team
• People looking for personal development
• People who don’t recognise themselves as volunteer leaders, but support volunteers regularly
Session one – The Volunteer Journey (Day one)
Create a volunteer experience that attracts, supports and retains volunteers.
Set up your core plan in this session, giving you short, mid and long-term actions to help your organisation operate consistently.
You will go away with clear ideas of what you are doing well, need to review and any gaps you need to address.
Attendees say this session helps them ‘improve induction, communication, and volunteer systems, increasing confidence and competence.’
Session two- Volunteers and the Law (Day two morning)
Understand the legal boundaries and compliance requirements for involving volunteers — without jargon, confusion, or guesswork.
Attendees report how they have benefitted:
• Rewriting policies, role descriptions and agreements
• Greater confidence managing risk
• Correctly applying DBS rules
• Clearer organisational procedures
Session three – Handling Difficult Situations Involving Volunteers (Day 2 afternoon)
Develop the confidence and tools to prevent, manage, and resolve difficult situations with volunteers — early, safely, and constructively.
The sector faces more complex volunteer facing roles as demand grows
Feedback repeatedly highlights this course giving people the confidence to have difficult conversations
Attendees report:
• Increased confidence
• Better communication strategies
• Faster, earlier intervention
• Clearer boundaries
• Reduced volunteer burnout
This training benefits candidates who prefer face to face interactions.
Please save both dates in your calendar.
Contact the trainer if you have any queries about the content of this training, and unsure if it is right for you.
To chat with Kerry, please email her on [email protected] or ring 01473 345400 to ask for a call back.
Kerry from the Volunteering team will be taking you through this training session. Kerry has a background in Community development, volunteer coordination and is herself a volunteer. This experience helps Kerry to understand the challenges faced by those who manage volunteers and what it is like to be a volunteer.
If you wish to contact Kerry prior to the session to discuss any of your access needs, you can do so by emailing her on [email protected] or please ring the main reception to leave your contact information so you can be called back.
ACCESSIBILITY INFORMATION
Venue and parking information:
This session is being held at Brightspace, Hadleigh Road, Ipswich, IP2 0HH.
The venue is fully accessible, and has step free access throughout the area.
This session is being held at Brightspace, Hadleigh Road, Ipswich, IP2 0HH.
Venue and parking information:
There are disabled spaces at the front of building as you drive in on the right.
There is parking available on site and the overflow carpark is situated to the left as you drive onto the driveway.
*PLEASE ADD YOUR REGISTRATION NUMBER WHEN YOU SIGN INTO RECEPTION*
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Transport:
By Bus: Ipswich is served by buses. You can use the First Bus Journey planner to check you route. https://www.firstbus.co.uk/norfolk-suffolk/plan-journey/timetables/
By Train: Ipswich has a train station situated 1.5 miles from the venue. Please check for times.
TRAINING FORMAT:
There will be a maximum of 16 candidates plus up to two staff from Community Action Suffolk.
Participants will be seated at tables in small groups. The whole session is delivered in one room.
A PowerPoint presentation is used for the training, but this is purely a guide for the trainer and not something candidates will need to read themselves.
Please bring your own notepad and pen for any personal notes you may wish to take.
All resources needed for the session will be sent digitally prior to each session. Where appropriate, printed copies will be made available.
Some additional resources for candidates are sent once candidates have completed the course and these are sent digitally to each person.
Basic refreshments will be available on the day within the room, but if you have any specific preferences E.G. type of milk, please bring it with you.
Food information:
Any food you may require for the day, please bring with you.
Participants are required to attend both days to gain the resources included in this training.
Please note that only staff can access the kitchen. If you require the use of the fridge/microwave please ask the trainer for assistance.
If you require additional information to help you feel more comfortable attending, please contact the lead trainer
[email protected]
Call: 01473 345337 (leave a message)
