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DBS Checks

DBS at CAS is a trading subsidiary of Community Action Suffolk (CAS) and provides a quick and efficient solution to Disclosure and Barring Service (DBS) checking.

DBS at CAS has been a registered umbrella body with the DBS since 2002 and provides a range of options to suit your needs when it comes to DBS checking. Our experienced staff will guide you through the process with the minimum of delay and are happy to answer any questions you may have.

What is DBS?

The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevents unsuitable people from working with vulnerable groups, including children. It replaced the Criminal Records Bureau (CRB) in December 2012.

How can CAS help you with DBS checks?

We offer an online DBS checking system at competitive prices for all sizes of organisations. Over 600 voluntary and commercial organisations currently use our service, some carry out one or two checks a year, others do so more regularly.

Online DBS application system

Through our online application system we are able to process checks for organisations based all over the UK. The system uses administrator and ID verifier account to access the system.

The administrator account allows you to:

  • Set up DBS applications for individuals (e.g. for a new employee or volunteer).
  • Check the progress of applications.
  • Amend form details.

The ID verifier account is used to verify and submit DBS application. These accounts can be for one person (or more) in an organisation, we do not limit the number of accounts you can have. We can also process Route 2 external verification and DBS Adult First checks.

The benefits of using the online system are:

  • Access to the system at any time and place
  • Applications are sent to applicants and CAS instantly, avoiding any postal delays and costs
  • The system has built-in error recognition software to help with completing forms
  • Track the progress of applications
  • Receive notification that the certificate has been issued to the applicant
  • Receive notification that the certificate doesn’t contain any conviction information
  • Reduced turnaround time (average turn around time is 5-7 days, compared to 30 days for paper forms)
  • Applications are continually processed
  • No set up fees

What is the recommended way for me to proceed?

"We regularly process DBS checks and comfortably carrying out the process ourselves”

If you regularly process DBS checks, we can set up your organisation with the user administrator and ID verifier user accounts. This allows you to have complete control of the process from start to finish with access to our advice and guidance when needed.

“We only have a small number of applications”

You can simply provide us with the email details for those that need checking and we can set up the online application on your behalf. Once the applications have been completed, a nominated ID verifier in your organisation checks the ID and inputs it into the system to complete the process.

“We only have one or two applications and would prefer to meet with you”

You can book an appointment at our Ipswich office with a fully trained DBS team member to go through the process with you. Whilst the personal application system attracts a small additional fee, it takes the worry out of completing the form and removes the potential for delays.


Voluntary organisations

  • £12 for a volunteer check (administration fee)
  • £50 for enhanced employee check (£38 DBS fee + £12 administration fee)

Commercial organisations

  • £17 for volunteer check (administration fee)
  • £55 for enhanced employee check (£38 DBS fee + £17 administration fee)

Adult first checks are charged at £6.00 per application

Route 2 checks through the system cost £5.00 per check

Discounts are available for organisations who process bulk online applications, please contact us for more information.

Download DBS at CAS Privacy NoticeOpens or downloads a document


For further information on DBS checks, contact:
Ruth Osborne, DBS Administrator
Email: [email protected]
Tel: 01473 345400