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Volunteer Journey – IMPACT

The Volunteer Journey is how an organisation enables a diverse range of people to volunteer, ensuring they feel supported, valued and can measure their impact. With an outcome that every volunteer has an enjoyable experience and tells others.

‘’Often we set out to make a difference in the lives of others only to discover we have made a difference to our own. ‘’

Ellie Braun-Haley.

The Volunteer Journey allows managers and coordinators to focus on different stages of the volunteer experience. You may decide to first focus on one stage of your volunteer journey.  You do not need to complete the entire journey at once.

CAS’s volunteering team can support organisations with many aspects of Volunteering, including the IMPACT stage of the Volunteer Journey.

CAS Offers:

Questions to consider for IMPACT

  • How do we measure the impact of volunteering for our organisation?
  • Do you collect statistical data?
  • Do you collect case studies?
  • Would your volunteers tell others to volunteer for your organisation to others?
  • Does your volunteer impact assessment align with funding applications requirements?
  • Do you need to review the Volunteer Journey stages as a result of your findings?

Contact Information

Email: volunteering@communityactionsuffolk.org.uk