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Volunteer Manager Training

The VCSE sector already has a great track record in working with volunteers. In the current climate, when funding is tight, having a team of volunteers to call on is more important than ever.

Our volunteer management training courses will help you to ensure that you recruit the right volunteers for your organisation and manage them so as to harness their skills and experience effectively.

We have developed our volunteer management support around the Volunteer Journey.  The Volunteer Journey is how an organisation enables a diverse range of people to volunteer, ensuring they feel supported, valued and can measure their impact. With an outcome that every volunteer has an enjoyable experience and tells others.

Our volunteer management training courses will help you navigate your Volunteer Journey to ensure that you Plan, Include, Support and Celebrate your volunteers. 

Community Action Suffolk training courses include:

Networking and Resources for Volunteer Managers

Other sessions include opportunities to

Let’s Talk Networking Sessions

6th July, 10am – 11am – Let’s Talk Networking Session A free networking session for Volunteer Managers led by one of the Volunteering Team at Community Action Suffolk.

There’s also basic training for Volunteers

1:1 Sessions

Community Action Suffolk’s Volunteering Team also offer a range of resources from a Best Practice Toolkit, an Interactive Guide and 1:1s. The 1:1s are dedicated time spent with Volunteer Managers to go through the Interactive Guide to plan your Volunteers’ Journey. Your answers are used to develop a simple, bespoke, action plan which can be used with the toolkit to enhance and develop your Volunteer policies and planning. If you would like to book a 1:1 just email

Bespoke Training

The CAS Volunteering Team can offer you bespoke training courses specifically adapted to your organisation, to assist with your in house training programmes, in addition to support and advice.

Meet the trainer

Faye Smith is one of Community Action Suffolk’s Volunteering Services Officers and has over 20 years of experience working within the voluntary and community sector. She has a deep passion for assisting communities to grow and evolve and believes training and up-skilling are crucial routes to development.

Contact Information

If you have any questions, or are interested in booking a bespoke course, solely for your own organisation then contact Faye in the CAS Volunteering Team:
Tel: 01473 345400.