We all have a part to play in keeping people safe. If you have a safeguarding concern and want to make a referral, or if you have a concern about someone’s welfare and wellbeing that isn’t a safeguarding concern, click below for sources of information and support in Suffolk.
If you are uncertain whether to make a safeguarding referral you can contact the Multi Agency Safeguarding Hub (MASH) – Professionals helpline
If you would like to discuss whether or not a referral is required, please call the Professional Consultation Line on 03456 061 499 to speak with a MASH social worker.
Please note: The advice line does not replace an individual organisations safeguarding processes, these should be followed first. If following consultation more information comes to light or the situation changes, a professional can seek further clarity by calling the consultation line again.
Alternatively, if they feel that the response that have received does not meet the needs of the child/family or leaves a child at risk of harm, they can still make a referral in the usual way or escalate their concerns through their organisations safeguarding process.