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Volunteer Leadership Training

The VCSE sector already has a great track record in working with volunteers. In the current climate, with the cost of living crisis and the Pandemic affecting volunteer involving organisations in many ways, the latest training and resources are more important than ever.

We have reviewed our volunteer management training offer and are here to help you to ensure that you recruit the right volunteers for your organisation and manage them so as to harness their skills and experience effectively. A raft of new training launches this Autumn.

We have developed our new Volunteer Leadership Training around the Volunteer Journey.  The Volunteer Journey is how an organisation includes a diverse range of people to volunteer, ensuring that they feel supported and valued and ensures that you can measure their impact. This ensures an outcome that every volunteer has an enjoyable experience and tells others.

The new course is a fully comprehensive programme that offers participants the space to explore how best to plan, include, support and celebrate your volunteers, and how to ensure this is done within the legal definitions of volunteering. The programme also offers the opportunity to explore with other learners the challenges sometimes faced when managing / leading volunteers and how best to resolve / prevent this.

As well as general networking and group discussion / activity each participant will be assigned a fellow participant within the course to encourage peer mentoring. Upon completion of the course, participants will be given:

  • A certificate of completion.
  • An Interactive Volunteer Management Guide.
  • Volunteer Handbook
  • 1:1 support with a Volunteer Development Officer at CAS.
  • Peer mentor from the course
  • An action plan to enable you to consider next steps.

Volunteer Leadership Programme: The Complete Course – Community Action Suffolk

Volunteer Leadership: Introduction to Volunteer Management – Community Action Suffolk

Volunteer Leadership: Dealing with Challenging Volunteer Situations – Community Action Suffolk

Volunteer Leadership: Volunteers and the Law – Community Action Suffolk

Networking and Resources for Volunteer Managers

Other sessions include opportunities to

Let’s Talk Networking Sessions

A free networking session for Volunteer Managers led by one of the Volunteering Team at Community Action Suffolk.

1:1 Sessions

Community Action Suffolk’s Volunteering Team also offer 1:1s. The 1:1s are dedicated time spent with Volunteer Managers to go through the Interactive Guide to plan your Volunteers’ Journey. Your answers are used to develop a bespoke, action plan to develop your Volunteer policies and planning. If you would like to book a 1:1 just email [email protected]

Bespoke Training

The CAS Volunteering Team can offer you bespoke training courses specifically adapted to your organisation, to assist with your in house training programmes, in addition to support and advice.


The Volunteering Team also offer a range of resources from a Best Practice Toolkit and an Interactive Guide which can be used to develop a simple, bespoke, action plan which can be used with the toolkit to enhance and develop your Volunteer policies and planning. If you would like to access our resources email [email protected]

Contact Information

If you have any questions, or are interested in booking a bespoke course, solely for your own organisation then contact the CAS Volunteering Team:
Email: [email protected]
Tel: 01473 345400.